Minutes of the Work Session
held October 16, 2006 at 6:00 p.m. in the Council Chambers.
Members Present
Mayor
Lopez-Rogers and Council Members Chuck Wolf, Vice Mayor
Jim Buster
Frank Scott
Ken Weise
Jason Earp
Betty Lynch
ALSO
PRESENT
Charlie
McClendon, City Manager
Andrew
McGuire, City Attorney
Linda
Farris, City Clerk
Pier
Simeri, Community Relations and Public Affairs Director
UPDATE TO CITY COUNCIL ON
RESULTS OF 2006 CITIZEN SATISFACTION SURVEY
Update on the findings of the 2006 Citizen Satisfaction
survey, conducted in early October by Behavior Research Center, Inc. For
information only.
Pier
Simeri, Community Relations and Public Affairs Director, addressed the
Council. She stated the Citizen Satisfaction Survey is conducted every two
years in Avondale. Again this year it was conducted by Behavior Research Center. She stated more than 400 homes in Avondale were contacted by telephone. All
four quadrants of the City were represented. The survey was conducted in early
October. Ms. Simeri stated 78% say Avondale is an excellent or good place to
live.
She
stated the survey asked for feedback in about 20 different areas ranging from
building permit process, youth programs, park facilities and more. She stated
that in every one of these categories, the city received a net positive rating,
which means that residents are happy with the service they have been getting. High
ratings were also received in fire protection, garbage collection, emergency
medical services, sewage disposal, police services, special events, library
services and un-contained trash collections.
Ms.
Simeri stated that 66% say that Avondale is doing better or much better than 5
years ago. She stated the survey showed 80% say that they strongly support
funding for arts and culture programs in the City and 90% say that water
conservation is very important or somewhat important to them and 57% say that
they have heard or received information about water conservation.
Ms.
Simeri stated that one of the other areas staff wanted to get some information
on was the use of reclaimed water. She stated there is an overwhelming support
for the use of reclaimed water on golf courses, school yards, common
landscaping, and city parks.
Ms.
Simeri stated that the Council will receive a complete report for the Council
Goal Retreat. She stated this report is also shared with department directors
and their staff. She stated the survey is part of a comprehensive approach to
obtain citizen input.
Vice
Mayor Wolf stated it would be very helpful in the final report to have a
breakdown of our results compared to a typical city.
Ms.
Simeri stated staff will ask Behavior Research Center if they have a way of
comparing our results to other cities. She stated our questions are quite
specific to Avondale, so she does not know if some of the other cities are
looking at the same things.
Council
Member Buster asked how these numbers compare with past years?
Ms.
Simeri stated that it doesn’t appear that our numbers have changed very much. She
stated the ratings were very high from the first survey back in 2000 and they
continue to be high in each year.
ADJOURNMENT
There being no further business to
come before the Council, Vice Mayor Wolf, moved to adjourn. Council Member Earp
seconded the motion. Motion carried unanimously.
Meeting adjourned at 6:39 p.m.
Mayor Lopez-Rogers
Linda
M. Farris, CMC
City
Clerk
CERTIFICATION
I
hereby certify that the foregoing minutes are a true and correct copy of the
minutes of the regular meeting of the City Council of the City of Avondale held on the 16th day of Octoberber, 2006. I further certify that the
meeting was duly called and held and that the quorum was present.
City
Clerk
